Contact us.
Info@mochaandamigos.com
Los Angeles, CA
Return Policy
Need to do a return? All items must be completely unworn, unwashed, and in brand new, resalable condition FREE OF DOG HAIR OR STAINS. Buyer is responsible for all return shipping costs. Each item will be inspected and the return will either be approved or denied on a case-by-case basis. There will be exchange only, no refunds.
We will notify you via email once your return is approved. All returns must be requested within 14 days of receiving your item.
Email us at info@mochaandamigos.com using the word "return" in the subject line. Please include your full name, order number, the item you want to return, and the reason for your return when emailing us.
We will reply with shipping instructions and must use a carrier of your choice WITH TRACKING.
All items received that do not meet the return criteria above will not be returned to you. They will be donated or disposed of. *Please note that certain items such as sale items and hoodies are not returnable.